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August 10th, 2006

Confessions of a Call Center Agent

  • Aug. 10th, 2006 at 8:17 AM
okami
One small, tiny, insignificant fact that I have deliberately forgotten to mention on my journal (cough...) is that as of last June 22nd, I no longer work as a call center agent.

And trust me when I say that it has never felt so good.

True, my exit wasn't the most graceful there ever was and I think I may have just gone down the company's history books (though I doubt I'll ever be as notorious as the couple caught shagging in the break room during my first month with Sutherland), AND the period wherein I was looking for a new job has been INCREDIBLY DIFFICULT, but I suppose that I'm glad that I did what I did, and I beleieve that everything that happened afterwards happened with a purpose and with a reason.

As for what I was thinking at the time... well, here's something that I never told any of my superiors during the exit interview (I gave some lame excuse that compensation wasn't enough and their health provider sucked... which was true. It DID suck.), but here's the absolute truth: One day, I went to work as I usually did, I started getting ready, I prepared my station and pulled up my tools, and I put on my headset... and then, in a split-second, something just snapped at the back of my head and screamed that this wasn't what I wanted to do; I don't want to be just another among thousands; I'm better than this; there were other things that I knew how to do besides answer the phone and sound reassuring; I didn't want to be there and I should get out as soon as I can before it's too late.

And so I did.

It wasn't easy. )

I feel weird that despite that lengthy post, I still feel like I haven't been able to correctly or fully express what I wanted to say.

Have I?

I need practice.

So there. For the past couple of months, epiphany after epiphany came crashing down on our heads. It sometimes felt like getting hit by a truck, but as some dead guy said somewhere, "No regrets. Find your bliss. Que sera sera. Just do it. 525,600 minutes."

Okay, so that wasn't how it went.

We're surviving this upheaval. It feels like an earthquake, but we'll still be here after the ground has shifted and the landscape has changed. I know it.
okami
For Song of the Year, I would vote for Kamikazee's Narda.

I love the lyrics, I love the arrangement, I can sing it, you can sing it, and damn, it's catchy.

I like their kind of pining. It actually verges on poetic, and yes, I'm getting very sick of the oh-my-god-my-life-sucks-it-hurts-I-want-to-die-you-don't-like-me type of lyrics (I can name a few bands, but no). I also am very biased with the fact that they used one of the most popular figures of the Pinoy comics culture as the epitome of the ideal woman, and yet the title of the song is after Darna's less-glamorous alter ego. I find it so damn sweet, my teeth are about to fall out. ^___^

As for Video of the Year... I like Sandwich's Sugod because it's so FUN!! And as far as I know, rock is supposed to be about letting your hair down. The video itself is cool and the song has some very catchy rifts which I suppose is to be expected from the Eraserheads' "sharper" side, Raymund. I'm saying it's FUN, and not FUNNY. Those are different things, and besides, the Funny award would go to Kamikazee's Martyr Nyebera. Hehehe...

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